Refund Policy

Clear, simple billing with no surprises. At PlayAndLearnTech, we want educators, parents, and students to enjoy our typing and learning games. This policy explains our 1-month free trial, automatic billing, cancellation rules, and refund policy in plain English.

1. 1-Month Free Trial

Every new subscriber is eligible for a 1-month free trial (30 days). During this trial period, you receive full, unrestricted access to all features, games, and teacher tools included with your selected plan.

To start your free trial, you provide payment details at checkout. However, you are not charged anything until the 1-month trial period ends.

2. Automatic Billing at End of Trial

Unless you cancel before the trial period expires, your subscription will automatically renew and charge your payment method at the end of the 1-month trial.

• Your account will be billed the standard rate for the plan you selected (monthly or yearly), plus any applicable taxes.
• Subscriptions continue to automatically renew at the end of each billing cycle (every month or every year) until cancelled.
• If you do not want to continue as a paid subscriber, simply cancel before the trial ends and you will never be charged.

3. One-Time Free Trial Limit

The 1-month free trial is reserved for first-time subscribers. You can only do the free trial 1 time.

If you have previously used a free trial on PlayAndLearnTech and later resubscribe, your subscription will be charged immediately upon checkout and will not include a second trial period.

4. Refund Policy (No Refunds After Trial)

Because every new subscriber receives a comprehensive 30-day free trial to explore and test our platform with zero risk, refunds are not given after the trial ends.

Subscription fees are non-refundable once charged. Specifically, we do not offer refunds or prorated credits for:

• Charges incurred because you forgot to cancel before the 1-month free trial ended.
• Partial billing periods or unused time remaining in your monthly or yearly billing term.
• Plan downgrades (downgrades take effect at the conclusion of your current billing period).
• Periods of account inactivity or non-use.

5. Exceptions & Billing Inquiries

Technical or Erroneous Charges: If you believe you have been charged in error due to a technical failure or duplicate transaction, please contact us within 30 days of the charge date. We will investigate the issue in good faith and issue a prompt refund if an error occurred on our part.

Sales Tax for Tax-Exempt Organizations: If your school or district is tax-exempt and you submit an approved tax-exemption certificate after being charged sales tax, we will refund the sales tax for your current billing period to your original payment method. The subscription fee itself is not refunded.

6. How to Cancel Your Subscription

You can cancel your subscription at any time prior to the end of your trial or renewal date:

1. Sign in to your account at PlayAndLearnTech.
2. Go to the Plans & Pricing page or open your account dashboard.
3. Locate the Manage Subscription panel and select Cancel Subscription.

When you cancel, automatic billing stops immediately. You will continue to have full access to your plan until the end of your current trial or prepaid billing cycle.

7. Contact Support

We are always here to help with any questions regarding your account, billing, or subscription:

We respond to all support emails within 1–2 business days.

8. Policy Updates

We may update this Refund Policy periodically. Any revisions will be posted on this page with the updated effective date.